How To Fix CM_EHHSS_INC_COMMON240 - Restriction from &1 overlaps with absence from &2 in incident &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 240

• Message text: Restriction from &1 overlaps with absence from &2 in incident &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON240 - Restriction from &1 overlaps with absence from &2 in incident &3 ?

  The SAP error message CM_EHHSS_INC_COMMON240 indicates that there is a conflict between a restriction and an absence in the context of an incident. Specifically, it means that a restriction (such as a work limitation or a medical restriction) overlaps with an absence (such as sick leave or vacation) for a specific employee in a given incident.
  Cause:
  The error occurs when:
  
  An employee has a restriction that is active during the same time period as an absence.
  The system detects that the dates of the restriction and the absence overlap, which can lead to inconsistencies in managing the employee's work capabilities and attendance.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Dates: Check the start and end dates of both the restriction and the absence for the employee in question. Identify the overlapping period.
  
  
  Adjust the Records:
  
  If the restriction is valid and should remain, consider adjusting the absence dates if possible.
  Conversely, if the absence is valid and should remain, you may need to adjust the restriction dates.
  
  
  
  Consult with HR: If you are unsure about which record should be modified, consult with your HR department or the relevant personnel to determine the correct course of action.
  
  
  Update the System: Once you have made the necessary adjustments, update the records in the SAP system to reflect the changes.
  
  
  Test the Changes: After making adjustments, try to reprocess the incident to ensure that the error no longer occurs.
  
  
  Related Information:
  
  Incident Management: This error is related to the management of employee incidents, which can include health-related issues, work restrictions, and absences.
  SAP Modules: This error may be encountered in modules related to Human Capital Management (HCM) or Employee Health and Safety (EHS).
  Documentation: Refer to SAP documentation or support resources for more detailed information on managing restrictions and absences.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, as there may be underlying configuration issues or additional factors at play.