How To Fix CM_EHHSS_INC_COMMON231 - Absence from &1 to &2 already exists in incident &3 (person &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 231

• Message text: Absence from &1 to &2 already exists in incident &3 (person &4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON231 - Absence from &1 to &2 already exists in incident &3 (person &4) ?

  The SAP error message CM_EHHSS_INC_COMMON231 indicates that there is a conflict with an existing absence record in the system. Specifically, it means that there is already an absence recorded for the same employee (person &4) during the specified time period (from &1 to &2) in the incident identified by &3. 
  Cause:
  
  Duplicate Absence Entry: The error typically arises when an attempt is made to create or modify an absence record that overlaps with an existing absence for the same employee.
  Incorrect Date Range: The dates provided for the new absence may overlap with an already recorded absence.
  Data Entry Error: There may be a mistake in the data entry, such as incorrect dates or employee identification.
  
  Solution:
  
  Check Existing Absences: Review the existing absence records for the employee in question (person &4) to confirm the dates and details of the existing absence.
  Modify Dates: If the new absence is indeed overlapping, adjust the start and end dates of the new absence to avoid the conflict.
  Delete or Adjust Existing Absence: If the new absence is valid and should take precedence, consider deleting or adjusting the existing absence record if it is appropriate to do so.
  Consult with HR: If you are unsure about the validity of the absences, consult with your HR department or the person responsible for managing employee records.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes in SAP to view or modify absence records, such as PA30 (Maintain HR Master Data) or PA20 (Display HR Master Data).
  Authorization: Ensure that you have the necessary permissions to view or modify absence records in the system.
  Documentation: Refer to SAP documentation or user manuals for more detailed instructions on managing absence records and understanding error messages.
  
  By following these steps, you should be able to resolve the error and manage the absence records effectively.