How To Fix CM_EHHSS_INC_COMMON220 - Investigation was started

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 220

• Message text: Investigation was started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON220 - Investigation was started ?

  The SAP error message CM_EHHSS_INC_COMMON220 typically indicates that an investigation has been initiated in the context of the Environment, Health, and Safety (EHS) module. This message is often related to incidents or issues that require further examination or action.
  Cause:
  The error message can arise due to several reasons, including but not limited to:
  
  Incomplete Data: Required fields or data for the investigation may be missing or incomplete.
  Authorization Issues: The user may not have the necessary permissions to initiate or view the investigation.
  System Configuration: There may be configuration issues within the EHS module that prevent the investigation from being processed correctly.
  Workflow Issues: If the investigation is part of a workflow, there may be issues with the workflow configuration or status.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Data Completeness:
  
  Ensure that all required fields in the incident report or investigation form are filled out correctly.
  Validate that the data entered meets the necessary criteria for the investigation to be initiated.
  
  
  
  Review Authorizations:
  
  Verify that the user has the appropriate roles and authorizations to initiate and manage investigations in the EHS module.
  If necessary, consult with your SAP security team to adjust user roles.
  
  
  
  Examine Configuration Settings:
  
  Check the configuration settings in the EHS module to ensure that they are set up correctly for incident management and investigations.
  Consult with your SAP Basis or EHS configuration team if you suspect configuration issues.
  
  
  
  Workflow Monitoring:
  
  If the investigation is part of a workflow, check the workflow status and logs for any errors or issues that may be preventing the investigation from proceeding.
  Use transaction codes like SWI1 (Work Item Selection) to monitor workflow items.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the EHS module for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  EHS Module Documentation: Review the official SAP documentation for the EHS module to understand the processes and configurations involved in incident management and investigations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.