How To Fix CM_EHHSS_INC_COMMON217 - Incorrect incident category

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 217

• Message text: Incorrect incident category

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON217 - Incorrect incident category ?

  The SAP error message CM_EHHSS_INC_COMMON217, which indicates "Incorrect incident category," typically arises in the context of the SAP Environment, Health, and Safety (EHS) module. This error suggests that the incident category selected does not match the expected values or configurations defined in the system.
  Cause:
  
  Incorrect Configuration: The incident category may not be properly configured in the system. This could be due to missing entries in the customizing settings.
  Invalid Selection: The user may have selected an incident category that is not valid for the specific type of incident being reported.
  Authorization Issues: The user may not have the necessary authorizations to access or use the selected incident category.
  Data Consistency: There may be inconsistencies in the data, such as missing or incorrect master data related to the incident category.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (transaction code SPRO).
  Ensure that the incident categories are correctly defined under the relevant EHS settings.
  Verify that the incident category is active and properly linked to the relevant incident types.
  
  
  
  Validate Selection:
  
  Ensure that the incident category selected by the user is appropriate for the incident type being reported.
  Cross-check the available categories in the system to confirm that the selected one is valid.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization roles to ensure they have the necessary permissions to access the incident category.
  If needed, consult with your SAP security team to adjust the user roles.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data related to incident categories.
  Correct any inconsistencies found in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on configuring and using incident categories in the EHS module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), EHS Incident Management, and others related to EHS.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may resolve the problem.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CM_EHHSS_INC_COMMON217 error message in SAP.