How To Fix CM_EHHSS_INC_COMMON175 - &1 cannot be assigned as investigation lead; select an authorized user

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 175

• Message text: &1 cannot be assigned as investigation lead; select an authorized user

What causes this issue?

The user you specified is not authorized to perform investigations as
investigation lead, that is, the corresponding workflow step is not
assigned to the user in the workflow template.

System Response

How to fix this error?

Specify an authorized user or ask your system administrator to assign
the user to the relevant step in the workflow template.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON175 - &1 cannot be assigned as investigation lead; select an authorized user ?

  The SAP error message CM_EHHSS_INC_COMMON175 indicates that the user you are trying to assign as the investigation lead does not have the necessary authorizations to take on that role. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure compliance and security.
  Cause:
  
  Authorization Issues: The user you are trying to assign does not have the required authorizations or roles assigned in the SAP system to be designated as an investigation lead.
  User Status: The user may be inactive or not properly set up in the system.
  Role Assignment: The role that includes the necessary permissions for being an investigation lead may not be assigned to the user.
  
  Solution:
  
  
  Check User Authorizations:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary permissions for the investigation lead role.
  
  
  
  Assign Required Roles:
  
  If the user does not have the required roles, you may need to assign them. This typically requires access to the role management transactions (like PFCG).
  Consult with your SAP security team or administrator to ensure the user is assigned the correct roles.
  
  
  
  User Status:
  
  Ensure that the user is active and not locked or inactive in the system.
  
  
  
  Testing:
  
  After making changes, test the assignment again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or internal guidelines regarding user roles and authorizations for investigation leads.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to this error message. Sometimes, SAP provides patches or updates that address specific issues.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that govern the permissions for investigation leads. This can help in understanding what specific permissions are missing.
  User Roles: Understand the role structure in your organization and how roles are assigned to users. This can help in troubleshooting similar issues in the future.
  
  If you continue to face issues after checking the above points, it may be beneficial to reach out to your SAP support team for further assistance.