How To Fix CM_EHHSS_INC_COMMON166 - Cannot close investigation workflow

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 166

• Message text: Cannot close investigation workflow

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON166 - Cannot close investigation workflow ?

  The SAP error message CM_EHHSS_INC_COMMON166 ("Cannot close investigation workflow") typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with incident management and investigation workflows. This error indicates that there are certain conditions or requirements that have not been met, preventing the closure of the investigation workflow.
  Causes:
  
  Incomplete Data: Required fields or data may be missing in the investigation report or related documents.
  Open Tasks: There may be open tasks or actions associated with the investigation that need to be completed before the workflow can be closed.
  Approval Process: The investigation may require approval from certain stakeholders, and if those approvals are not obtained, the workflow cannot be closed.
  Status Restrictions: The current status of the investigation may not allow for closure due to predefined workflow rules.
  System Configuration: There may be configuration settings in the SAP system that restrict the closure of workflows under certain conditions.
  
  Solutions:
  
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