How To Fix CM_EHHSS_INC_COMMON155 - You can only add steps for investigations with the status "In Process"

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 155

• Message text: You can only add steps for investigations with the status "In Process"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON155 - You can only add steps for investigations with the status "In Process" ?

  The SAP error message CM_EHHSS_INC_COMMON155, which states "You can only add steps for investigations with the status 'In Process'," typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module. This error indicates that you are trying to add steps to an investigation that is not currently in the "In Process" status. 
  Cause:
  
  Investigation Status: The investigation you are trying to modify is in a status that does not allow for the addition of steps. Common statuses that may restrict this action include "Completed," "Closed," or "Draft."
  User Permissions: There may be restrictions based on user roles or permissions that prevent modifications to investigations in certain statuses.
  System Configuration: The system may be configured to restrict changes to investigations based on specific business rules or workflows.
  
  Solution:
  
  
  Check Investigation Status: Verify the current status of the investigation. If it is not "In Process," you will need to change its status to allow for the addition of steps. This may involve:
  
  Reopening the investigation if it is in a completed or closed state.
  Ensuring that the investigation is saved in a state that allows for modifications.
  
  
  
  User Permissions: Ensure that your user role has the necessary permissions to modify investigations. If you lack the required permissions, contact your SAP administrator to adjust your role or provide the necessary access.
  
  
  Workflow Review: If the investigation is part of a workflow, check if there are any workflow rules that prevent changes to the investigation status. You may need to follow the appropriate workflow steps to change the status.
  
  
  Consult Documentation: Review the SAP documentation or help files related to the EHS module for any specific guidelines on managing investigation statuses and steps.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP EHS Module: Familiarize yourself with the functionalities and workflows of the SAP EHS module, as understanding how investigations are managed can help in troubleshooting similar issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on handling investigation statuses.
  Training Resources: Consider accessing training materials or resources related to SAP EHS to better understand the processes involved in managing investigations.
  
  By following these steps, you should be able to address the error message CM_EHHSS_INC_COMMON155 effectively.