How To Fix CM_EHHSS_INC_COMMON154 - You can only delete investigation steps with the status "New"

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 154

• Message text: You can only delete investigation steps with the status "New"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON154 - You can only delete investigation steps with the status "New" ?

  The SAP error message CM_EHHSS_INC_COMMON154 indicates that you are trying to delete investigation steps in the SAP Environment, Health, and Safety (EHS) module, but the steps you are attempting to delete do not have the status "New." This restriction is in place to prevent the deletion of investigation steps that are already in progress or completed, as this could lead to data integrity issues.
  Cause:
  The error occurs when:
  
  You attempt to delete investigation steps that are not in the "New" status. This could include steps that are in progress, completed, or have been approved.
  The system is designed to maintain a record of all investigation steps that have been taken, and only those that have not yet been processed can be removed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Investigation Steps:
  
  Review the status of the investigation steps you are trying to delete. Ensure that they are indeed marked as "New."
  
  
  
  Modify the Steps Instead of Deleting:
  
  If the steps are not in the "New" status, consider modifying them instead of deleting. You may be able to change their status or update the information as needed.
  
  
  
  Consult with Your SAP Administrator:
  
  If you believe that the steps should be deletable or if you need to delete steps that are not in the "New" status, consult with your SAP administrator or support team. They may have the necessary permissions or tools to assist you.
  
  
  
  Review Business Processes:
  
  Ensure that your business processes align with the SAP EHS module's requirements. If frequent deletions are necessary, consider reviewing how investigation steps are created and managed.
  
  
  
  Documentation and Training:
  
  Ensure that users are trained on the proper handling of investigation steps within the SAP EHS module to avoid similar issues in the future.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any updates or specific guidance related to this error message. SAP's support portal may have additional resources.
  EHS Module Configuration: Understanding the configuration of the EHS module can help in managing investigation steps effectively.
  User Permissions: Ensure that users have the appropriate permissions to perform actions on investigation steps.
  
  By following these steps, you should be able to address the error and manage investigation steps effectively within the SAP EHS module.