How To Fix CM_EHHSS_INC_COMMON121 - Investigation step number &1, &2, assigned to &3 was started

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 121

• Message text: Investigation step number &1, &2, assigned to &3 was started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON121 - Investigation step number &1, &2, assigned to &3 was started ?

  The SAP error message CM_EHHSS_INC_COMMON121 typically relates to the Environmental, Health, and Safety (EHS) module within SAP. This specific error message indicates that an investigation step has been started but may not have been completed or has encountered an issue.
  Cause:
  
  Incomplete Data: The investigation step may not have all the required data filled in, leading to the system not being able to process it correctly.
  Status Issues: The status of the investigation step may not allow it to be started or completed. For example, it might be in a status that does not permit further actions.
  Authorization Issues: The user may not have the necessary authorizations to perform actions on the investigation step.
  System Configuration: There may be configuration issues within the EHS module that prevent the investigation step from being processed correctly.
  
  Solution:
  
  Check Data Completeness: Ensure that all required fields for the investigation step are filled out correctly. Review the data associated with the step to confirm completeness.
  Review Status: Check the status of the investigation step. If it is in a status that does not allow further actions, you may need to change the status or complete previous steps.
  Authorization Check: Verify that the user has the necessary authorizations to perform actions on the investigation step. If not, contact your SAP security administrator to adjust the permissions.
  Consult Configuration: If the issue persists, consult with your SAP EHS configuration team to ensure that the module is set up correctly and that there are no underlying configuration issues.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Documentation: Review the SAP EHS documentation for guidance on managing investigation steps and understanding their statuses.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.