How To Fix CM_EHHSS_INC_COMMON021 - Cannot update incident plant

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 021

• Message text: Cannot update incident plant

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON021 - Cannot update incident plant ?

  The SAP error message CM_EHHSS_INC_COMMON021 ("Cannot update incident plant") typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module when there is an issue related to the incident management process. This error can arise due to various reasons, including configuration issues, data inconsistencies, or authorization problems.
  Possible Causes:
  
  Incorrect Configuration: The plant or location associated with the incident may not be correctly configured in the system.
  Missing Authorizations: The user may not have the necessary authorizations to update the incident for the specified plant.
  Data Inconsistencies: There may be inconsistencies in the data related to the incident or the plant, such as missing or incorrect entries in the master data.
  Inactive Plant: The plant may be inactive or not available for the current transaction.
  System Issues: There could be underlying system issues or bugs that are causing the error.
  
  Solutions:
  
  
  Check Plant Configuration:
  
  Verify that the plant is correctly configured in the system. Ensure that all necessary settings are in place for the plant in the EHS module.
  Check if the plant is active and available for incident management.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the appropriate authorizations to perform updates on incidents related to the specified plant. This may involve checking roles and permissions in the SAP system.
  
  
  
  Data Validation:
  
  Review the incident data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Check the master data for the plant to ensure it is complete and accurate.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  System Logs and Traces:
  
  Check system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the EHS module, such as those for incident management (e.g., EHS Incident Management).
  Documentation: Review SAP documentation related to EHS and incident management for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.