How To Fix CM_EHHSS_INC_COMMON020 - Too many incidents with category "&1ö; the most recent &2 are displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 020

• Message text: Too many incidents with category "&1ö; the most recent &2 are displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON020 - Too many incidents with category "&1ö; the most recent &2 are displayed ?

  The SAP error message CM_EHHSS_INC_COMMON020 indicates that there are too many incidents associated with a specific category, and as a result, the system is limiting the number of incidents displayed. This is a common issue in systems that manage a large number of incidents or records, particularly in environments where incident management is heavily utilized.
  Cause:
  The error occurs when the number of incidents in a specific category exceeds a predefined limit set by the system. This limit is in place to ensure that the system remains performant and does not overwhelm users with too much information at once. The message typically includes:
  
  &1: The category of incidents.
  &2: The number of incidents that are being displayed.
  
  Solution:
  To resolve this issue, you can consider the following approaches:
  
  
  Filter Incidents: Use filters to narrow down the incidents displayed. This can include filtering by date, status, priority, or other relevant criteria to reduce the number of incidents shown.
  
  
  Increase Display Limit: If you have the necessary permissions, you may be able to adjust the system settings to increase the limit of incidents displayed. This typically requires access to configuration settings in the SAP system.
  
  
  Archive Old Incidents: If the number of incidents is consistently high, consider archiving older incidents that are no longer relevant. This can help in managing the overall number of incidents in the system.
  
  
  Review Incident Management Practices: Evaluate your incident management processes to see if there are ways to reduce the number of incidents being created or to consolidate similar incidents.
  
  
  Consult Documentation: Check the SAP documentation or help resources for specific guidance on managing incidents and adjusting display settings.
  
  
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for help. They can provide insights specific to your system configuration and usage.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional context on managing incidents.
  System Configuration: Familiarize yourself with the configuration settings related to incident management in your SAP system.
  User Training: Ensure that users are trained on how to effectively use filters and manage incidents to avoid overwhelming the system.
  
  By following these steps, you should be able to address the error message and improve the management of incidents in your SAP environment.