How To Fix CM_EHHSS_INC_CHECKS418 - &4: HR absence creation; workflow with open status exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_CHECKS - Messages for incident checks ( for reports and actions )

• Message number: 418

• Message text: &4: HR absence creation; workflow with open status exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_CHECKS418 - &4: HR absence creation; workflow with open status exists ?

  The SAP error message CM_EHHSS_INC_CHECKS418 typically occurs in the context of HR absence management when there is an attempt to create a new absence record while there is already an open workflow related to a previous absence request. This can prevent the creation of new absence records until the existing workflow is resolved.
  Cause:
  
  Open Workflow: The primary cause of this error is that there is an existing workflow for an absence request that has not been completed or has not been processed. This could be due to pending approvals or other workflow-related issues.
  System Configuration: There may be specific configurations in the SAP system that enforce this check to ensure that users do not create overlapping absence requests while a previous one is still in process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Workflows:
  
  Navigate to the workflow management area in SAP (transaction code SWI1 or SWI2) to check for any open workflows related to absence requests.
  Identify the specific workflow that is causing the issue and review its status.
  
  
  
  Complete or Cancel the Open Workflow:
  
  If the workflow is pending approval, follow up with the approver to ensure it is processed.
  If the workflow is no longer needed, you may have the option to cancel it, depending on your role and permissions.
  
  
  
  User Communication:
  
  Inform the user attempting to create the new absence that they need to wait until the existing workflow is resolved.
  
  
  
  System Configuration Review:
  
  If this issue occurs frequently, it may be worth reviewing the system configuration to see if adjustments can be made to the workflow process to minimize such conflicts.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to HR absence management and workflows for any additional insights or updates that may pertain to this error.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this specific error message.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to manage workflows effectively.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.