How To Fix CM_EHHSS_HSP_COMN014 - Agent "&1" is present

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_HSP_COMN - Common messages for Health Surveillance Protocols

• Message number: 014

• Message text: Agent "&1" is present

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_HSP_COMN014 - Agent "&1" is present ?

  The SAP error message CM_EHHSS_HSP_COMN014 indicates that there is an issue related to the presence of an agent in the system. This error typically arises in the context of SAP Health and Safety Management (HSP) or similar modules where agents (which can be users, systems, or processes) are expected to be unique or in a specific state.
  Cause:
  The error message "Agent '&1' is present" suggests that the system has detected that an agent, identified by the placeholder "&1", is already present in the context where it should not be. This could be due to:
  
  Duplicate Entries: The agent may already exist in the system, leading to a conflict.
  Incorrect Configuration: The system may be misconfigured, causing it to incorrectly identify the presence of the agent.
  Data Integrity Issues: There may be issues with the underlying data that are causing the system to misinterpret the state of agents.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicates: Verify if the agent mentioned in the error message already exists in the system. If it does, you may need to remove or deactivate the duplicate entry.
  
  
  Review Configuration: Ensure that the configuration settings related to agents are correct. This includes checking any relevant settings in the SAP HSP module.
  
  
  Data Cleanup: If there are data integrity issues, consider running data consistency checks or cleanup processes to ensure that the data related to agents is accurate and up-to-date.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the error message CM_EHHSS_HSP_COMN014 for specific patches or updates that may address the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage agents or check their status in the system.
  User Roles and Authorizations: Ensure that the user attempting to perform the action has the necessary roles and authorizations to manage agents in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.