How To Fix CM_EHHSS_AIF_RAS019 - Involved person (key: &1) not found; operation canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_RAS - Risk-Specific Messages for Adobe Form Handling

• Message number: 019

• Message text: Involved person (key: &1) not found; operation canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_RAS019 - Involved person (key: &1) not found; operation canceled ?

  The SAP error message CM_EHHSS_AIF_RAS019 indicates that the system could not find the involved person specified by the key (usually an ID or a unique identifier) in the context of a specific operation, leading to the cancellation of that operation. This error typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with data related to involved persons in incidents, notifications, or other related processes.
  Cause:
  
  Missing Data: The most common cause is that the involved person (key: &1) does not exist in the database. This could be due to data entry errors, deletion of records, or the person not being created in the system.
  Incorrect Key: The key provided might be incorrect or formatted improperly, leading the system to fail in locating the corresponding record.
  Authorization Issues: There may be authorization issues preventing the system from accessing the record, even if it exists.
  Integration Issues: If the data is being pulled from an external system, there may be issues with the integration or data synchronization.
  
  Solution:
  
  Verify the Key: Check the key (ID) provided in the error message to ensure it is correct. Make sure there are no typos or formatting issues.
  Check Database: Use transaction codes like SE16 or SE16N to look up the involved person in the relevant database table (e.g., PA0001 for personnel data) to confirm whether the record exists.
  Create the Record: If the record does not exist, you may need to create it in the system. Ensure that all required fields are filled out correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the involved person’s data. This may require coordination with your SAP security team.
  Review Integration Settings: If the data is coming from an external system, check the integration settings and ensure that data synchronization is functioning correctly.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or S_PH0_48000120 (Display HR Master Data) to manage involved person records.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for the error message number in the SAP Support Portal.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.