How To Fix CM_EHHSS_AIF_RAS018 - Cannot access data for involved person &1; object is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_RAS - Risk-Specific Messages for Adobe Form Handling

• Message number: 018

• Message text: Cannot access data for involved person &1; object is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_RAS018 - Cannot access data for involved person &1; object is locked ?

  The SAP error message CM_EHHSS_AIF_RAS018 indicates that there is an issue accessing data for a specific involved person because the object is locked. This typically occurs in scenarios where data is being processed or modified, and another transaction or user has locked the object, preventing access.
  Cause:
  
  Object Locking: The most common cause of this error is that the object (in this case, the data related to the involved person) is currently locked by another user or process. This can happen during data entry, updates, or when a transaction is being processed.
  Long-running Transactions: If a transaction takes a long time to complete, it may hold locks on the objects longer than expected, leading to this error for other users trying to access the same data.
  Database Locking Mechanisms: SAP uses locking mechanisms to ensure data integrity. If a user or process has not released the lock properly, it can lead to this error.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks on the object. You can search for locks by user or by the object type. This will help you identify which user or process is holding the lock.
  Release the Lock: If you find that a lock is held by a user who is no longer active or if the lock is stale, you can manually delete the lock entry from SM12. However, be cautious when doing this, as it may lead to data inconsistencies if the user is still working on the data.
  Wait for the Lock to be Released: If the lock is held by a legitimate process, you may need to wait until that process completes and the lock is released automatically.
  Check for Long-running Processes: If you frequently encounter this issue, investigate if there are any long-running processes that could be optimized to reduce the time they hold locks.
  Consult with Basis Team: If the issue persists, it may be beneficial to consult with your SAP Basis team to analyze the locking behavior and determine if there are any underlying issues with the system configuration.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or warnings.
  ST22: To check for dumps that might provide more context on the issue.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on proper data handling to minimize the chances of locking issues.
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future.