How To Fix CM_EHHSS_AIF_RAS005 - Cannot perform inbound processing; attachment &1 is not a questionnaire

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_RAS - Risk-Specific Messages for Adobe Form Handling

• Message number: 005

• Message text: Cannot perform inbound processing; attachment &1 is not a questionnaire

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_RAS005 - Cannot perform inbound processing; attachment &1 is not a questionnaire ?

  The SAP error message CM_EHHSS_AIF_RAS005 indicates that there is an issue with the inbound processing of an attachment in the context of the SAP Environment, Health, and Safety (EHS) module. Specifically, the error states that the attachment being processed is not recognized as a questionnaire.
  Cause:
  This error typically occurs due to one of the following reasons:
  
  
  Incorrect Attachment Type: The attachment being processed is not of the expected type (i.e., it is not a questionnaire). This could happen if the file format is incorrect or if the document does not meet the criteria for a questionnaire.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up to recognize the attachment as a questionnaire.
  
  
  Data Integrity Issues: The data associated with the attachment may be incomplete or corrupted, leading the system to reject it as a valid questionnaire.
  
  
  Version Mismatch: The version of the questionnaire being submitted may not match the expected version in the system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Attachment Type: Ensure that the attachment you are trying to process is indeed a questionnaire. Check the file format and content to confirm it meets the necessary criteria.
  
  
  Check Configuration: Review the configuration settings in the SAP EHS module to ensure that the system is set up to recognize the type of attachment you are submitting. This may involve checking the settings for document types and processing rules.
  
  
  Review Data: Inspect the data associated with the attachment for completeness and correctness. Make sure that all required fields are filled out and that the data is valid.
  
  
  Update Questionnaire Version: If applicable, ensure that the version of the questionnaire you are submitting matches the version expected by the system. If there have been updates or changes, you may need to use the latest version.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling attachments and questionnaires in the EHS module.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional insights or tools to diagnose the problem.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  EHS Documentation: Review the SAP EHS documentation for best practices on handling questionnaires and attachments.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.