How To Fix CM_EHHSS_AIF_INC024 - Start processing of e-mail &1 from &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_INC - Incident-Specific Messages for Adobe Form Handling

• Message number: 024

• Message text: Start processing of e-mail &1 from &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_INC024 - Start processing of e-mail &1 from &2 ?

  The SAP error message CM_EHHSS_AIF_INC024 typically relates to issues encountered during the processing of emails in the SAP system, particularly in the context of the SAP Environment, Health, and Safety (EHS) module. This error can occur when the system is unable to start processing an email due to various reasons.
  Cause:
  
  Configuration Issues: The email processing configuration in the SAP system may not be set up correctly.
  Missing or Incorrect Data: The email might be missing required data or contain incorrect information that prevents processing.
  System Errors: There could be underlying system errors or issues with the application interface framework (AIF) that are causing the email processing to fail.
  Authorization Issues: The user or process attempting to process the email may not have the necessary authorizations.
  Technical Issues: Network issues, server downtime, or other technical problems could also lead to this error.
  
  Solution:
  
  Check Configuration: Review the configuration settings for email processing in the SAP system. Ensure that all necessary parameters are correctly set.
  Validate Email Content: Check the content of the email being processed. Ensure that it contains all required fields and that the data is formatted correctly.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insight into what went wrong during processing.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to process emails in the system.
  System Health Check: Perform a health check on the SAP system to ensure that all components are functioning correctly. This includes checking for any ongoing issues with the AIF.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SOST (Send Requests) to monitor email processing.
  SAP Notes: Search for SAP Notes related to the error message CM_EHHSS_AIF_INC024 for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.