How To Fix CM_EHHSS_AIF_INC013 - Incident not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_AIF_INC - Incident-Specific Messages for Adobe Form Handling

• Message number: 013

• Message text: Incident not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_AIF_INC013 - Incident not found ?

  The SAP error message "CM_EHHSS_AIF_INC013 Incident not found" typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with the Application Interface Framework (AIF). This error indicates that the system is unable to locate a specific incident that is being referenced in a transaction or process.
  Causes:
  
  Incorrect Incident ID: The incident ID being referenced may be incorrect or does not exist in the system.
  Data Deletion: The incident may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the incident data.
  System Configuration: There may be issues with the configuration of the AIF or the EHS module that prevent the incident from being found.
  Integration Issues: If the incident is being pulled from an external system, there may be integration issues or data synchronization problems.
  
  Solutions:
  
  Verify Incident ID: Check the incident ID being used to ensure it is correct and exists in the system.
  Check Deletion/Archiving: Investigate whether the incident has been deleted or archived. If it has, you may need to restore it or create a new incident.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the incident data. This may involve checking user roles and permissions.
  System Configuration Review: Review the configuration settings for the AIF and EHS modules to ensure they are set up correctly. This may involve consulting with a system administrator or SAP consultant.
  Integration Check: If the incident is expected to come from an external system, check the integration settings and data flow to ensure that the incident data is being transferred correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for the EHS module and AIF for guidance on incident management and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the "CM_EHHSS_AIF_INC013 Incident not found" error and implement a suitable solution.