How To Fix CM_EHFND_WFF_MIGR075 - Step "&1" of work item "&2" could not be processed by user "&3".

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_WFF_MIGR - Messages for Workflow Foundation Migration

• Message number: 075

• Message text: Step "&1" of work item "&2" could not be processed by user "&3".

What causes this issue?

The user might be inactive or deleted. It might not be a possible agent
for this step of the workflow. There might be an issue with the workflow
template.

System Response

The system displayed an error because an issue occurred, and the task
could not be processed.

How to fix this error?

See workflow log for more details on the error.
You can call up transaction SWIA to check the work item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_WFF_MIGR075 - Step "&1" of work item "&2" could not be processed by user "&3". ?

  The SAP error message CM_EHFND_WFF_MIGR075 typically indicates an issue during the processing of a work item in the workflow management system. This error can occur in various scenarios, particularly during the migration of workflows or when executing specific steps in a workflow process.
  Cause:
  
  Authorization Issues: The user specified in the error message may not have the necessary authorizations to execute the work item or perform the action required in step "&1".
  Workflow Configuration: There may be a misconfiguration in the workflow definition or the associated business logic that prevents the step from being processed.
  Technical Errors: There could be underlying technical issues, such as missing data, incorrect settings, or system inconsistencies that are causing the workflow to fail.
  User Lock: The user might be locked or inactive in the system, preventing them from processing the work item.
  
  Solution:
  
  Check Authorizations: Verify that the user "&3" has the necessary authorizations to process the work item. You can do this by checking the user's roles and authorizations in the SAP system.
  Review Workflow Configuration: Examine the workflow definition and ensure that all steps are correctly configured. Look for any missing or incorrect settings that could lead to processing failures.
  Analyze Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the logs and get more details about the error. This can provide insights into what went wrong during the processing of the work item.
  Check User Status: Ensure that the user "&3" is not locked or inactive. You can check this in the user management section of the SAP system.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error message or provide guidance on similar issues. SAP Notes can provide patches or workarounds for known issues.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWU3 for workflow management and troubleshooting.
  SAP Documentation: Review SAP documentation related to workflow management and error handling for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.