How To Fix CM_EHFND_WFF_MIGR074 - Work item step "&1" could not be assigned to user "&2".

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_WFF_MIGR - Messages for Workflow Foundation Migration

• Message number: 074

• Message text: Work item step "&1" could not be assigned to user "&2".

What causes this issue?

The user might be inactive or deleted. The user might not be a possible
agent for this step of the workflow.

System Response

The system displayed an error because the user is not a valid agent for
the task and the new task could not be reassigned.

How to fix this error?

See workflow log for more details on the error.
Call up transaction SWIA to check the work item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_WFF_MIGR074 - Work item step "&1" could not be assigned to user "&2". ?

  The SAP error message CM_EHFND_WFF_MIGR074 indicates that a work item step could not be assigned to a specific user. This error typically arises in the context of workflow management within SAP, particularly when migrating or processing workflows.
  Causes:
  
  User Not Active: The user specified in the error message may not be active in the system.
  Authorization Issues: The user may lack the necessary authorizations to receive or process the work item.
  User Assignment Issues: The work item may not be correctly configured to be assigned to the specified user.
  Workflow Configuration: There may be issues with the workflow configuration or the way the work item is defined.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system errors.
  
  Solutions:
  
  Check User Status: Verify that the user "&2" is active in the system. You can do this by checking the user master record in transaction SU01.
  Review Authorizations: Ensure that the user has the necessary authorizations to receive and process the work item. You can use transaction SU53 to analyze authorization issues.
  Validate Workflow Configuration: Review the workflow configuration to ensure that the work item step "&1" is correctly set up to be assigned to the user. This may involve checking the workflow definition in transaction SWDD.
  Reassign Work Item: If the user is not supposed to receive the work item, consider reassigning it to a different user who has the appropriate permissions.
  Check for Technical Issues: Look for any technical issues in the system that may be causing the error. This could involve checking system logs (transaction SLG1) or consulting with your SAP Basis team.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SLG1: Application Log
  
  
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on workflows and user management.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.