How To Fix CM_EHFND_PCEP218 - Task was set to status "Failed" due to an unexpected error.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PCEP - Message Class Product Compliance Event Processing

• Message number: 218

• Message text: Task was set to status "Failed" due to an unexpected error.

What causes this issue?

The task was set to processing status <ZK>Failed</> because an
unexpected error occurred, and the background processing was terminated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

To analyze the reason why the task processing failed, you can:
Check the job log in transaction SM37 for the job
R_EHFND_PCEP_EVT_QUEUE_WORKER.
Check in transaction ST22 if an ABAP runtime error occurred.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PCEP218 - Task was set to status "Failed" due to an unexpected error. ?

  The SAP error message CM_EHFND_PCEP218, which indicates that a task was set to status "Failed" due to an unexpected error, can arise from various underlying issues. Here’s a breakdown of potential causes, solutions, and related information:
  Possible Causes:
  
  
  Data Issues: There may be inconsistencies or errors in the data being processed by the task. This could include missing mandatory fields, incorrect data formats, or invalid references.
  
  
  Configuration Problems: Incorrect configuration settings in the SAP system or in the specific application area can lead to unexpected errors during task execution.
  
  
  System Performance: Resource constraints, such as memory or CPU limitations, can cause tasks to fail unexpectedly, especially if they are resource-intensive.
  
  
  Code Errors: If the task involves custom code or enhancements, there may be bugs or exceptions in the code that lead to failure.
  
  
  Integration Issues: If the task involves integration with other systems or services, issues such as network problems, service unavailability, or authentication failures can cause the task to fail.
  
  
  Transport Issues: If the task is related to transport requests, there may be issues with the transport itself, such as missing objects or dependencies.
  
  
  Solutions:
  
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for detailed error messages that can provide more context about the failure.
  
  
  Data Validation: Ensure that the data being processed is complete and valid. Check for any missing or incorrect entries.
  
  
  Configuration Review: Verify the configuration settings related to the task. Ensure that all necessary parameters are correctly set.
  
  
  Performance Monitoring: Monitor system performance metrics to identify any resource bottlenecks. If necessary, optimize the system or increase resources.
  
  
  Debugging: If the task involves custom code, use the debugger to step through the code and identify where the error occurs.
  
  
  Integration Checks: If the task involves external systems, check the connectivity and ensure that all services are up and running.
  
  
  Transport Validation: If the issue is related to transport requests, validate the transport and ensure that all necessary objects are included.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists and cannot be resolved, consider opening a support ticket with SAP for further assistance.
  Documentation: Review the official SAP documentation for the specific module or functionality related to the task to ensure compliance with best practices.
  
  By systematically addressing these areas, you should be able to identify the root cause of the error and implement an appropriate solution.