How To Fix CM_EHFND_PCEP216 - Tasks whose status changed to "Fatal" (maximum attempts reached): &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PCEP - Message Class Product Compliance Event Processing

• Message number: 216

• Message text: Tasks whose status changed to "Fatal" (maximum attempts reached): &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PCEP216 - Tasks whose status changed to "Fatal" (maximum attempts reached): &1 ?

  The SAP error message CM_EHFND_PCEP216 indicates that a task has reached a "Fatal" status because it has exceeded the maximum number of allowed attempts. This typically occurs in the context of the SAP Cloud Platform or SAP Process Orchestration, where tasks are retried a certain number of times before being marked as failed.
  Cause:
  
  
  Task Failure: The task may be failing due to various reasons such as:
  
  Incorrect configuration or parameters.
  Network issues or connectivity problems.
  Resource unavailability (e.g., missing data or services).
  Application errors or exceptions that are not handled properly.
  
  
  
  Maximum Attempts Reached: The system has a predefined limit on how many times it will attempt to execute a task before marking it as "Fatal." This limit is set to prevent endless retries that could lead to performance issues.
  
  
  Solution:
  
  
  Check Logs: Review the logs associated with the task to identify the root cause of the failure. Look for any error messages or exceptions that provide insight into why the task is failing.
  
  
  Adjust Configuration: If the task is failing due to configuration issues, correct the configuration settings. This may involve:
  
  Updating parameters.
  Ensuring that all required services are available and properly configured.
  
  
  
  Increase Retry Limit: If appropriate, consider increasing the maximum number of retry attempts for the task. This can be done in the task configuration settings, but be cautious as this may lead to prolonged processing times.
  
  
  Error Handling: Implement better error handling in the task logic to manage exceptions gracefully and avoid unnecessary retries.
  
  
  Test Connectivity: Ensure that all necessary connections (e.g., to databases, APIs, or other services) are functioning correctly. Test the connectivity and resolve any issues.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the task or service you are working with.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the error.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can offer solutions.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue causing the task to reach a "Fatal" status.