How To Fix CM_EHFND_PC_SRQ053 - Processing of task "Get DG Info" is finished.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 053

• Message text: Processing of task "Get DG Info" is finished.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ053 - Processing of task "Get DG Info" is finished. ?

  The SAP error message "CM_EHFND_PC_SRQ053 Processing of task 'Get DG Info' is finished" typically relates to issues in the SAP system when trying to retrieve Dangerous Goods (DG) information. This error can occur in various contexts, such as during the processing of a delivery, shipment, or when working with hazardous materials in the system.
  Cause:
  
  Configuration Issues: The system may not be properly configured to handle Dangerous Goods information. This could include missing or incorrect settings in the relevant customizing transactions.
  Data Issues: There may be missing or incorrect data related to the materials or the shipment that is being processed. This could include missing classification data for hazardous materials.
  Authorization Issues: The user may not have the necessary authorizations to access the Dangerous Goods information.
  System Bugs: There could be bugs or issues in the specific version of SAP you are using that affect the processing of Dangerous Goods information.
  
  Solution:
  
  Check Configuration: Review the configuration settings for Dangerous Goods management in your SAP system. Ensure that all necessary settings are correctly configured.
  
  Transaction codes like SPRO can be used to access the configuration settings.
  
  
  Validate Data: Check the material master data and ensure that all necessary information related to Dangerous Goods is correctly maintained. This includes checking the classification and any associated data.
  
  Use transaction codes like MM03 to view material data.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access Dangerous Goods information. This can be checked in the user roles and profiles.
  
  Use transaction code SU01 to check user authorizations.
  
  
  Check Logs: Review the application logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction code SLG1 to view application logs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches for known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to Dangerous Goods Management for detailed guidance on configuration and usage.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: Consider training sessions or workshops on Dangerous Goods Management in SAP to better understand the processes and configurations involved.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.