How To Fix CM_EHFND_LOG_INTRG003 - The country of the ship-to party is missing. The delivery is blocked.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHFND_LOG_INTRG - Logistic Integration Message

  • Message number: 003

  • Message text: The country of the ship-to party is missing. The delivery is blocked.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHFND_LOG_INTRG003 - The country of the ship-to party is missing. The delivery is blocked. ?

    The SAP error message CM_EHFND_LOG_INTRG003 indicates that the country information for the ship-to party is missing, which is causing the delivery to be blocked. This error typically arises in the context of logistics and sales processes where shipping details are crucial for processing deliveries.

    Cause:

    1. Missing Country Information: The primary cause of this error is that the country field for the ship-to party (customer or recipient) is not filled in the relevant master data.
    2. Incomplete Master Data: The ship-to party's address may not be fully maintained in the system, leading to missing country information.
    3. Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in incomplete address data.
    4. Configuration Issues: There may be configuration settings in the system that require the country field to be mandatory but are not properly set.

    Solution:

    1. Check Ship-to Party Master Data:

      • Navigate to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
      • Verify that the country field is filled in the address details for the ship-to party.
      • If it is missing, update the address with the correct country information.
    2. Review Delivery Document:

      • Check the delivery document (transaction code VL03N) to ensure that the ship-to party is correctly assigned and that all necessary address fields are populated.
    3. Data Consistency Check:

      • Run a consistency check on the master data to identify any other missing fields that may cause issues.
    4. Configuration Review:

      • If the issue persists, review the configuration settings in the SAP system to ensure that the country field is set as mandatory for the ship-to party in the relevant sales and distribution settings.
    5. User Training:

      • Ensure that users are trained to enter complete address information when creating or updating customer master data.

    Related Information:

    • Transaction Codes:
      • XD03 - Display Customer (General Data)
      • VD03 - Display Customer (Sales Area Data)
      • VL03N - Display Outbound Delivery
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Documentation: Review SAP documentation related to customer master data and delivery processing for best practices.

    By addressing the missing country information in the ship-to party's address, you should be able to resolve the error and unblock the delivery process.

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