How To Fix CM_EHFND_LOG_INTRG002 - The address of sales organization &1 is missing. The delivery is blocked.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_LOG_INTRG - Logistic Integration Message

• Message number: 002

• Message text: The address of sales organization &1 is missing. The delivery is blocked.

What causes this issue?

The sales organization assigned to the logistics document has no address
or incomplete address data. The system requires a valid address to
identify the country to check if a safety data sheet is required.

System Response

The safety data sheet status of the logistics document item is set to
<LS>Blocked</>.

How to fix this error?

Ask your administrator to enter the address of the sales organization
&V1& using the corresponding <LS>Configure Your Solution</> app.
IMG Activity SIMG_CFMENUSAPCOVX5

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_LOG_INTRG002 - The address of sales organization &1 is missing. The delivery is blocked. ?

  The SAP error message CM_EHFND_LOG_INTRG002 indicates that the address for a specific sales organization is missing, which is causing a delivery block. This error typically arises in the context of sales and distribution processes when the system cannot find the necessary address information for the sales organization associated with a delivery.
  Cause:
  
  Missing Address Data: The primary cause of this error is that the address data for the specified sales organization (denoted by &1 in the error message) is not maintained in the system.
  Configuration Issues: There may be issues in the configuration of the sales organization or the related master data.
  Incomplete Master Data: The customer master data or the sales organization data may be incomplete or incorrectly set up.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Sales Organization Data:
  
  Go to the transaction code OVX5 (or navigate through the menu: SPRO > Sales and Distribution > Master Data > Business Partners > Define Sales Area).
  Verify that the sales organization in question has a valid address maintained.
  
  
  
  Maintain Address Information:
  
  If the address is missing, you can maintain it by going to the transaction code XD01 (for creating a customer) or XD02 (for changing a customer).
  Ensure that the address details for the sales organization are correctly filled out.
  
  
  
  Check Customer Master Data:
  
  Use transaction code XD03 to display the customer master data and ensure that the sales area data is complete, including the sales organization, distribution channel, and division.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings for the sales organization in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Check for Related Documents:
  
  Sometimes, related documents (like sales orders or quotations) may also need to be checked to ensure that they are correctly linked to the sales organization.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD01: Create Customer
  XD02: Change Customer
  XD03: Display Customer
  OVX5: Define Sales Area
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to Sales and Distribution (SD) for best practices in maintaining master data.
  
  By following these steps, you should be able to identify and correct the issue causing the delivery block due to the missing address for the sales organization.