How To Fix CM_EHFND_FW_WFF116 - Person conversion failed (Workflow Agent: &1); see log

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF - Messages for Exception Obj. of EHS/PS&S Workflow Foundation

• Message number: 116

• Message text: Person conversion failed (Workflow Agent: &1); see log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF116 - Person conversion failed (Workflow Agent: &1); see log ?

  The SAP error message CM_EHFND_FW_WFF116 indicates that there was a failure in converting a person (or user) in the context of a workflow agent. This error typically arises in the SAP system when there is an issue with the user data or configuration related to the workflow agent.
  Causes:
  
  Missing User Data: The user or person being referenced in the workflow may not have the necessary data in the system, such as missing or incomplete user profiles.
  Incorrect User ID: The user ID specified may be incorrect or not exist in the system.
  Authorization Issues: The user may not have the required authorizations to be processed in the workflow.
  Configuration Issues: There may be issues with the workflow configuration or the way agents are defined in the workflow.
  Data Inconsistencies: There could be inconsistencies in the data related to the user or person, such as invalid entries in the database.
  
  Solutions:
  
  Check User Data: Verify that the user ID exists in the system and that all necessary user data is complete and accurate. You can do this by checking the user master record in transaction SU01.
  Review Workflow Configuration: Ensure that the workflow is correctly configured and that the agents are properly defined. You can check this in transaction SWDD (Workflow Builder).
  Check Authorizations: Ensure that the user has the necessary authorizations to be included as a workflow agent. You can review the user's roles and authorizations in transaction PFCG.
  Examine Logs: Look at the detailed logs for the workflow execution to identify any specific issues. You can access the logs through transaction SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview).
  Test with Different User: If possible, test the workflow with a different user to see if the issue is specific to a particular user or more widespread.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide fixes or additional context for this error.
  Documentation: Review SAP documentation related to workflows and user management for best practices and troubleshooting tips.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.