How To Fix CM_EHFND_FW_WFF030 - Conversion from binary to XString failed; e-mail cannot be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF - Messages for Exception Obj. of EHS/PS&S Workflow Foundation

• Message number: 030

• Message text: Conversion from binary to XString failed; e-mail cannot be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF030 - Conversion from binary to XString failed; e-mail cannot be sent ?

  The SAP error message CM_EHFND_FW_WFF030 indicates that there was a failure in converting binary data to an XString format, which is necessary for sending emails through the SAP system. This error typically arises in scenarios where the system is trying to send an email that includes attachments or binary content, and it encounters an issue during the conversion process.
  Causes:
  
  Invalid Binary Data: The binary data being processed may be corrupted or not in the expected format.
  Memory Issues: Insufficient memory or resources available for processing the binary data.
  Configuration Issues: Incorrect configuration settings in the email sending process or in the related SAP components.
  Data Type Mismatch: The data being passed to the email function may not be compatible with the expected data types.
  Attachment Size: The size of the attachment may exceed the limits set in the SAP system.
  
  Solutions:
  
  Check Binary Data: Verify the integrity of the binary data being sent. Ensure that it is correctly formatted and not corrupted.
  Review Email Configuration: Check the configuration settings for email sending in SAP. Ensure that all necessary parameters are correctly set.
  Increase Memory Limits: If memory issues are suspected, consider increasing the memory limits for the SAP application server.
  Debugging: Use debugging tools to trace the process and identify where the conversion is failing. This can help pinpoint the exact cause of the issue.
  Attachment Size: If attachments are involved, check the size of the attachments and ensure they are within acceptable limits. You may need to compress or reduce the size of the attachments.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific version you are using, as it may provide additional insights into email configuration and handling binary data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Use transaction codes like SOST to monitor the status of sent emails and check for any related error messages.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.