How To Fix CM_EHFND_FW_WFF027 - Cannot store file because of locking problems

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF - Messages for Exception Obj. of EHS/PS&S Workflow Foundation

• Message number: 027

• Message text: Cannot store file because of locking problems

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF027 - Cannot store file because of locking problems ?

  The SAP error message CM_EHFND_FW_WFF027 indicates that there is a locking issue preventing the system from storing a file. This can occur in various scenarios, such as when multiple users or processes are trying to access or modify the same file simultaneously, or when a previous operation did not release the lock properly.
  Causes:
  
  Concurrent Access: Multiple users or processes are trying to access the same file at the same time.
  Stale Locks: A previous operation may have left a lock on the file, preventing new operations from proceeding.
  System Errors: Issues with the underlying file system or database can also lead to locking problems.
  Configuration Issues: Incorrect settings in the SAP system related to file handling or locking mechanisms.
  
  Solutions:
  
  
  Check for Active Locks:
  
  Use transaction code SM12 to check for active locks in the system. If you find locks that are no longer needed, you can delete them (ensure that you have the necessary authorizations and that it is safe to do so).
  
  
  
  Wait and Retry:
  
  If the issue is due to concurrent access, waiting for a short period and then retrying the operation may resolve the issue.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction code SLG1) for any related error messages that might provide more context about the locking issue.
  
  
  
  Restart the Application:
  
  If the issue persists, restarting the application or the relevant service may help clear any stale locks.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to file handling and locking mechanisms in your SAP system to ensure they are set up correctly.
  
  
  
  Contact SAP Support:
  
  If the problem continues and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SLG1: Display application logs.
  SM21: System log for monitoring system messages.
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance related to your version of SAP and the context in which the error occurs.
  
  
  User Permissions: Ensure that the user has the necessary permissions to perform the operation that is being blocked by the lock.
  
  
  By following these steps, you should be able to diagnose and resolve the locking issue associated with the error message CM_EHFND_FW_WFF027.