How To Fix CM_EHFND_CTRL103 - Questions merged

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_CTRL -

• Message number: 103

• Message text: Questions merged

What causes this issue?

You have merged questions that are used in other objects.

System Response

The system merged the questions and replaced them in all objects with
the question you selected.
In addition, the merged questions were set to obsolete and cannot be
used anymore. Only the question you merged to can still be used.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_CTRL103 - Questions merged ?

  The SAP error message CM_EHFND_CTRL103 typically relates to issues in the SAP system concerning the handling of questions or queries, particularly in the context of the SAP Customer Experience (CX) or SAP S/4HANA environments. This error can occur when there are problems with the configuration or data integrity in the system.
  Cause:
  
  Data Integrity Issues: The error may arise due to inconsistencies in the data related to the questions or queries being processed.
  Configuration Errors: Incorrect configuration settings in the system can lead to this error, especially if the system is not set up to handle the specific type of question or query.
  Missing Dependencies: If certain required components or dependencies are not available or properly configured, it can trigger this error.
  System Bugs: Occasionally, this error may be due to bugs in the SAP software that need to be addressed through patches or updates.
  
  Solution:
  
  Check Data Integrity: Review the data related to the questions or queries to ensure that there are no inconsistencies or missing entries. Correct any discrepancies found.
  Review Configuration Settings: Go through the configuration settings in the SAP system to ensure that they are set up correctly for handling questions. Make adjustments as necessary.
  Update the System: Ensure that your SAP system is up to date with the latest patches and updates. This can resolve bugs that may be causing the error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. Implement any recommended solutions or patches.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same error and what solutions they have found.
  Documentation: Review the official SAP documentation related to the specific module or functionality you are working with to ensure compliance with best practices.
  Testing: If changes are made to the configuration or data, conduct thorough testing to ensure that the error is resolved and that no new issues arise.
  
  By following these steps, you should be able to diagnose and resolve the CM_EHFND_CTRL103 error in your SAP system.