How To Fix CM_EHFND_CHA019 - Cannot determine persons; enter a requested location first

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_CHA -

• Message number: 019

• Message text: Cannot determine persons; enter a requested location first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_CHA019 - Cannot determine persons; enter a requested location first ?

  The SAP error message CM_EHFND_CHA019 ("Cannot determine persons; enter a requested location first") typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when trying to perform actions related to personnel management, such as requesting leave or viewing employee details.
  Cause:
  This error usually arises when the system requires a specific location to be entered before it can determine the relevant personnel or employees associated with that location. The system needs this information to filter and display the correct data.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Enter a Location: Ensure that you have entered a valid location in the relevant field. This could be a physical location, such as an office or branch, or a specific organizational unit.
  
  
  Check Configuration: If you are an administrator or have access to configuration settings, verify that the locations are correctly set up in the system. Ensure that the organizational structure is properly defined and that the locations are linked to the relevant personnel.
  
  
  User Permissions: Ensure that the user has the necessary permissions to view or access the personnel data for the specified location. Sometimes, access restrictions can lead to such errors.
  
  
  System Updates: If the issue persists, check if there are any recent updates or patches for your SAP system that might address this error. Sometimes, bugs in the software can lead to unexpected behavior.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to your version of SAP and the context in which the error occurs.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP Notes often provide insights into specific problems and their resolutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or configuring the necessary settings (e.g., PPOME for organizational management).
  User Training: Ensure that users are trained on how to properly enter data in the system to avoid common errors.
  
  By following these steps, you should be able to resolve the CM_EHFND_CHA019 error and continue with your tasks in SAP.