How To Fix CM_EHFND_CHA002 - Select a completed step or the step after the last completed step

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_CHA -

• Message number: 002

• Message text: Select a completed step or the step after the last completed step

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_CHA002 - Select a completed step or the step after the last completed step ?

  The SAP error message CM_EHFND_CHA002 typically occurs in the context of the SAP SuccessFactors Employee Central module, particularly when dealing with workflows or processes that involve multiple steps. This error indicates that the user is trying to select a step that is either not completed or is not the next step in the sequence of a workflow.
  Cause:
  
  Workflow Status: The error usually arises when the user attempts to access a step in a workflow that has not been completed yet. The system expects the user to select a completed step or the next step in the workflow.
  Incorrect Navigation: Users may navigate incorrectly through the workflow steps, trying to access a step that is not available for selection.
  Configuration Issues: There may be issues with the configuration of the workflow or process, leading to steps being marked incorrectly.
  
  Solution:
  
  Check Workflow Status: Ensure that the workflow is in the correct status. You should only select steps that are marked as completed or the next step in the sequence.
  Review Workflow Steps: Go through the workflow steps to confirm which steps have been completed and which are still pending. Make sure you are selecting the appropriate step.
  Correct Navigation: If you are navigating through the workflow, ensure that you are following the correct sequence. Avoid skipping steps that need to be completed first.
  Consult Documentation: Refer to the SAP SuccessFactors documentation or user guides for specific instructions on how to navigate the workflow correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate any potential configuration issues.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or Knowledge Base Articles that may address this specific error message.
  User Training: Ensure that users are trained on the correct procedures for navigating workflows in SAP SuccessFactors.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and continue with the workflow process in SAP.