How To Fix CM_EHCSM_SPC_API_CMN021 - No usage profiles exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHCSM_SPC_API_CMN - Messages specific for specification access API

• Message number: 021

• Message text: No usage profiles exist in the system

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHCSM_SPC_API_CMN021 - No usage profiles exist in the system ?

  The SAP error message CM_EHCSM_SPC_API_CMN021 indicates that there are no usage profiles available in the system. This error typically occurs in the context of SAP's Enterprise HCM (Human Capital Management) solutions, particularly when dealing with the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities.
  Cause:
  The error can be caused by several factors:
  
  No Usage Profiles Defined: The most straightforward reason is that no usage profiles have been created in the system. Usage profiles are essential for defining how different users can interact with the system.
  Configuration Issues: There may be configuration issues in the system that prevent the usage profiles from being recognized or accessed.
  Authorization Issues: The user may not have the necessary authorizations to view or access the usage profiles.
  System Migration or Upgrade: If the system has recently undergone a migration or upgrade, it is possible that the usage profiles were not migrated correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Existing Usage Profiles:
  
  Navigate to the relevant configuration area in SAP (usually under the HCM module) to check if any usage profiles have been defined.
  Use transaction codes like SPRO to access the configuration settings and look for usage profiles under the relevant section.
  
  
  
  Create Usage Profiles:
  
  If no usage profiles exist, you will need to create them. This can typically be done in the configuration settings under the relevant HCM module.
  Define the profiles according to the requirements of your organization, specifying the necessary parameters and settings.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the usage profiles. This may involve checking user roles and permissions in the system.
  
  
  
  Check System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on setting up and managing usage profiles.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Usage Profiles: These are configurations that determine how users interact with the system, including what functionalities are available to them.
  HCM Module: The Human Capital Management module in SAP is designed to manage employee data, payroll, recruitment, and other HR-related functions.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like SPRO, SU01, etc.) that can help you navigate the SAP system for configuration and user management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.