How To Fix CM_EAM_TL_API065 - Internal error during long-text processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EAM_TL_API - Message class for eam task list API

• Message number: 065

• Message text: Internal error during long-text processing

What causes this issue?

An internal error occurred while long text processing for the task list
with following identifiers:
Task list type,,,,,,= &1
Key for task list group,,,,= &2
Name of additional field,,,,= &3
Content of additional field,,= &4

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EAM_TL_API065 - Internal error during long-text processing ?

  The SAP error message CM_EAM_TL_API065 indicates an internal error that occurs during the processing of long texts in the SAP system, particularly in the context of Enterprise Asset Management (EAM). This error can arise due to various reasons, including issues with the long text data itself, system configuration, or underlying database problems.
  Possible Causes:
  
  Data Corruption: The long text data may be corrupted or improperly formatted.
  Database Issues: There could be issues with the database that affect how long texts are stored or retrieved.
  Authorization Problems: The user may not have the necessary authorizations to access or modify long texts.
  System Configuration: Incorrect configuration settings in the SAP system related to long text processing.
  Program Errors: Bugs or issues in the ABAP code that handles long text processing.
  
  Solutions:
  
  Check Long Text Data: Review the long text data for any inconsistencies or corruption. If possible, try to recreate the long text to see if the error persists.
  Database Consistency Check: Perform a database consistency check to ensure that there are no underlying issues affecting the long text tables.
  User Authorizations: Verify that the user has the necessary authorizations to access and modify long texts. Adjust roles and permissions as needed.
  Review Configuration: Check the configuration settings related to long text processing in the SAP system. Ensure that they are set up correctly.
  Debugging: If you have access to the ABAP code, consider debugging the program that is generating the error to identify any potential coding issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to long text management, such as SO10 (Text Management) and SE11 (Data Dictionary).
  SAP Documentation: Review SAP documentation related to long text processing in EAM for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the CM_EAM_TL_API065 error in your SAP system.