How To Fix CM_EAM_TL_API064 - Long text does not exist for task list PRT with key &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EAM_TL_API - Message class for eam task list API

• Message number: 064

• Message text: Long text does not exist for task list PRT with key &1 &2 &3

What causes this issue?

Long text does not exist for the task list production resources/tools
with the following identifiers:
Task list type = &V1&
Key for task list group = &V2&
Item counter for production resources/tools = &V3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EAM_TL_API064 - Long text does not exist for task list PRT with key &1 &2 &3 ?

  The SAP error message CM_EAM_TL_API064 indicates that there is a missing long text for a task list in the Plant Maintenance (PM) or Enterprise Asset Management (EAM) module. The message typically appears when you are trying to access or display a task list (PRT - Production Resource Tool) and the system cannot find the long text associated with it.
  Cause:
  
  Missing Long Text: The long text for the specified task list does not exist in the system. This could be due to the task list not being fully maintained or created.
  Incorrect Key: The key values provided (usually represented as &1, &2, &3) may not correspond to an existing task list in the database.
  Authorization Issues: The user may not have the necessary authorizations to view the long text for the task list.
  
  Solution:
  
  
  Check Task List Existence: Verify that the task list with the specified key exists in the system. You can do this by using transaction codes like IA01 (Create Task List) or IA02 (Change Task List) to check if the task list is correctly defined.
  
  
  Maintain Long Text: If the task list exists but the long text is missing, you can create or maintain the long text:
  
  Go to the transaction code IA02 to change the task list.
  Navigate to the long text section and enter the required long text.
  Save your changes.
  
  
  
  Check Key Values: Ensure that the key values you are using to access the task list are correct. The keys typically include the task list type, group, and number.
  
  
  Authorization Check: If you suspect that the issue might be related to authorization, check with your SAP security team to ensure that you have the necessary permissions to view and edit task lists.
  
  
  Consult Documentation: If you are unsure about the task list or how to maintain it, refer to the SAP documentation or help files related to Plant Maintenance and task lists.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IA01, IA02, IA03 (Display Task List), and IL01 (Create Functional Location) for managing task lists and long texts.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or discussion boards where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error message CM_EAM_TL_API064 and ensure that the long text for the task list is properly maintained.