How To Fix CM_COD_CUST_MAT_INFO004 - No Customer Material Info was found for Material &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_COD_CUST_MAT_INFO - Error text : Customer Material Info

• Message number: 004

• Message text: No Customer Material Info was found for Material &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_COD_CUST_MAT_INFO004 - No Customer Material Info was found for Material &1. ?

  The SAP error message CM_COD_CUST_MAT_INFO004 indicates that there is no customer material information found for the specified material. This error typically occurs in scenarios where customer-specific material data is required, such as during sales order processing, delivery, or when using customer-specific pricing.
  Cause:
  
  Missing Customer Material Info Record: The most common cause is that the customer material information record (CMIR) has not been created for the specified material and customer combination.
  Incorrect Material or Customer: The material number or customer number provided may be incorrect or not exist in the system.
  Data Not Maintained: The necessary data may not have been maintained in the relevant tables (e.g., KNMT for customer material info).
  Sales Area Not Defined: The sales area for the customer and material combination may not be defined.
  Authorization Issues: There may be authorization issues preventing access to the customer material info records.
  
  Solution:
  
  
  Create Customer Material Info Record:
  
  Navigate to the transaction code MM01 (Create Material) or MM02 (Change Material) and create or update the customer material info record for the specific customer and material.
  Alternatively, use transaction VD51 (Create Customer Material Info) to create the record directly.
  
  
  
  Verify Material and Customer:
  
  Check that the material number and customer number are correct. You can do this by using transaction codes like MM03 (Display Material) and XD03 (Display Customer).
  
  
  
  Check Sales Area:
  
  Ensure that the sales area is correctly defined for the customer and material combination. You can check this in the customer master data.
  
  
  
  Review Data Maintenance:
  
  Ensure that all necessary data has been maintained in the relevant tables. You can use transaction SE16 to view the KNMT table for customer material info records.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer material info records. This may require coordination with your SAP security team.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VD51: Create Customer Material Info
  VD52: Change Customer Material Info
  VD53: Display Customer Material Info
  MM01: Create Material
  MM02: Change Material
  MM03: Display Material
  XD03: Display Customer
  
  
  
  Tables:
  
  KNMT: Customer Material Info
  MARA: General Material Data
  KNA1: General Data in Customer Master
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to customer material info records.
  
  
  By following these steps, you should be able to resolve the error message CM_COD_CUST_MAT_INFO004 and ensure that the necessary customer material information is available in the system.