How To Fix CM_COD_CUST_MAT_INFO002 - Processing Customer Material Info for Material &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_COD_CUST_MAT_INFO - Error text : Customer Material Info

• Message number: 002

• Message text: Processing Customer Material Info for Material &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_COD_CUST_MAT_INFO002 - Processing Customer Material Info for Material &1. ?

  The SAP error message CM_COD_CUST_MAT_INFO002 typically occurs when there is an issue with processing Customer Material Information (CMI) for a specific material in the system. This error can arise in various scenarios, such as during sales order processing, delivery, or when trying to access customer-specific material data.
  Cause:
  The error message can be triggered by several factors, including:
  
  Missing Customer Material Info Record: The customer material information record for the specified material and customer may not exist in the system.
  Incorrect Material or Customer Data: The material number (&1) or customer number may be incorrect or not properly maintained in the system.
  Data Inconsistencies: There may be inconsistencies or issues in the master data related to the customer or material.
  Authorization Issues: The user may not have the necessary authorizations to access or process the customer material information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Material Info Record:
  
  Navigate to the transaction code MM02 (Change Material) or MM03 (Display Material) and check if the customer material info record exists for the specified material and customer.
  If it does not exist, you can create it using transaction code MM01 (Create Material) or through the specific transaction for customer material info records.
  
  
  
  Verify Material and Customer Data:
  
  Ensure that the material number and customer number are correctly entered and exist in the system.
  Check for any typos or discrepancies in the data.
  
  
  
  Review Master Data:
  
  Check the master data for both the customer and the material to ensure that all necessary information is correctly maintained.
  Look for any missing or incorrect entries that could lead to this error.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and process customer material information.
  If needed, consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant or developer.
  
  
  
  Related Information:
  
  Transaction Codes: MM01, MM02, MM03, VA01 (Create Sales Order), VA02 (Change Sales Order), etc.
  SAP Modules: This error is typically related to the SAP modules of Materials Management (MM) and Sales and Distribution (SD).
  Documentation: Refer to SAP Help documentation for detailed information on Customer Material Information and related processes.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message CM_COD_CUST_MAT_INFO002.