How To Fix CM_CBESCOM_INB021 - Import request &2 locked by user &1; action not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM_INB - Message Class for ESComXML Inbound Processing

• Message number: 021

• Message text: Import request &2 locked by user &1; action not possible

What causes this issue?

The system could not lock the import request '&V2&' because it is being
edited by the user &V1&.

System Response

INCLUDE EHSPRC_ESCOM_INB_CANC OBJECT DOKU ID TX

How to fix this error?

Wait until the import request is no longer being edited by another user.
INCLUDE EHSPRC_ESCOM_INB_RELOAD OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM_INB021 - Import request &2 locked by user &1; action not possible ?

  The SAP error message CM_CBESCOM_INB021 indicates that an import request is locked by a specific user, which prevents any further actions on that request. This typically occurs in the context of transport management, where changes are being imported into a system.
  Cause:
  
  User Lock: The import request is currently locked by another user, which means that the user is either actively working on it or has not released it properly.
  Incomplete Process: The request may have been left in a locked state due to an incomplete import process or a system error.
  Transport Management System (TMS) Issues: There may be issues with the Transport Management System that are causing the request to remain locked.
  
  Solution:
  
  Identify the Locking User: Check which user is locking the import request. You can do this by using transaction code SM12 (Display and Delete Locks). Look for the relevant entry and identify the user.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, be cautious when doing this, as it may disrupt the work of the user who has the lock.
  Contact the Locking User: If possible, contact the user who has locked the request and ask them to release it if they are done with their work.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check transaction SM37 to see if there are any jobs related to the import request that are still running.
  System Restart: In rare cases, if the lock cannot be released and is causing significant issues, a system restart may be necessary. This should be done with caution and typically requires coordination with your Basis team.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To check background jobs.
  SE01/SE09/SE10: To manage transport requests.
  
  
  Authorization: Ensure you have the necessary authorizations to view locks and manage transport requests.
  Documentation: Refer to SAP documentation or support notes for more detailed troubleshooting steps related to transport management and locking issues.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.