How To Fix CM_CBESCOM_INB020 - Check for request &1 started; update the worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM_INB - Message Class for ESComXML Inbound Processing

• Message number: 020

• Message text: Check for request &1 started; update the worklist

Prnfung lSuft im Hintergrund; Aktualisieren Sie den Arbeitsvorrat

What causes this issue?

The extended ESComXML check was started in the background.
Die erweiterte ESComXML-Prnfung wurde im Hintergrund gestartet, weil in
der ESComXML-Datei mehr als &V1& Expositionsszenarien vorhanden sind.

System Response

The system immediately starts the job 'SAP_START_EHS_ESCOM_PLAUS_CHECK'
for background processing of the extended ESComXML check.

How to fix this error?

Update the worklist display. The <DS:DE.ESEESC_INB_PROC_STATUS_ICON>
processing status</> and the <DS:DE.ESEESC_FILE_STATUS_ICON>status of
the ESComXM file</> are updated.
You specify the number of exposure scenarios as of which you want to
execute the check in background processing in the Customizing activity
<DS:SIMG.EHS_ESC_INB_SETTINGS>Configure Settings for Inbound Processing
of ESComXML Files</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM_INB020 - Check for request &1 started; update the worklist ?

  The SAP error message CM_CBESCOM_INB020 typically indicates an issue related to the processing of inbound requests in the context of the SAP system's communication management or message processing. This error can occur in various scenarios, such as during the processing of inbound messages, data transfers, or when handling worklists.
  Cause:
  
  Worklist Update Issues: The error may arise if there is a problem updating the worklist associated with the inbound request. This could be due to database locks, missing entries, or inconsistencies in the worklist data.
  Configuration Issues: Incorrect configuration settings in the communication management or message processing settings can lead to this error.
  System Performance: If the system is under heavy load, it may not be able to process requests in a timely manner, leading to timeouts or failures in updating the worklist.
  Authorization Issues: Lack of proper authorizations for the user or process trying to update the worklist can also trigger this error.
  
  Solution:
  
  Check Worklist Entries: Review the worklist entries to ensure that they are correctly configured and that there are no missing or inconsistent entries.
  Database Locks: Investigate if there are any database locks that might be preventing the update of the worklist. You can use transaction codes like SM12 to check for locks.
  Configuration Review: Verify the configuration settings related to communication management and message processing. Ensure that all necessary parameters are correctly set.
  System Performance: Monitor system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling the processing during off-peak hours.
  Authorization Check: Ensure that the user or process has the necessary authorizations to perform the update. You can check this using transaction SU53 or by reviewing the user roles and authorizations.
  Logs and Traces: Check the application logs (transaction SLG1) and system traces (transaction ST22) for any additional error messages or information that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation related to communication management and inbound processing for best practices and configuration guidelines.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.