How To Fix CM_BOV_SCC014 - Cannot find Interactive Form in business partner response

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_BOV_SCC - Messages for EHPRC_BOV_SCC

• Message number: 014

• Message text: Cannot find Interactive Form in business partner response

What causes this issue?

The system cannot find an Interactive Form in the e-mail.

System Response

The system cannot display any data and you cannot save.

How to fix this error?

Reject the response and ask your business partner to send the response
again or maintain the information manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_BOV_SCC014 - Cannot find Interactive Form in business partner response ?

  The SAP error message CM_BOV_SCC014 indicates that the system cannot find the interactive form associated with a business partner response. This error typically arises in scenarios where forms are used for business partner communications, such as in SAP Customer Relationship Management (CRM) or SAP Business Suite applications.
  
  Cause:
  
  Missing Form Configuration: The interactive form may not be configured correctly in the system. This could be due to missing or incorrect settings in the form template or the associated business partner data.
  Form Not Assigned: The specific interactive form may not be assigned to the business partner or the relevant transaction type.
  Transport Issues: If the form was recently transported from another system (e.g., from development to production), it may not have been transported correctly or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access the interactive form.
  Technical Issues: There could be underlying technical issues, such as problems with the