How To Fix CLMS_HC033 - Runlevel is set to "stopped" for tenant &1 of system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CLMS_HC - Health Checks Messages

• Message number: 033

• Message text: Runlevel is set to "stopped" for tenant &1 of system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLMS_HC033 - Runlevel is set to "stopped" for tenant &1 of system &2 ?

  The SAP error message CLMS_HC033 indicates that the runlevel for a specific tenant in a system is set to "stopped." This typically occurs in the context of SAP Landscape Management (LaMa) or SAP Cloud Management, where the management of system instances and tenants is crucial for operations.
  Cause:
  The error message is triggered when:
  
  The tenant specified (denoted as &1) is not running because its runlevel is set to "stopped."
  This can happen due to manual intervention, scheduled maintenance, or issues during system operations that led to the tenant being stopped.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Tenant Status:
  
  Use the SAP Landscape Management (LaMa) or the relevant management tool to check the status of the tenant.
  Confirm that the tenant is indeed in a "stopped" state.
  
  
  
  Start the Tenant:
  
  If you have the necessary permissions, you can start the tenant manually through the management console.
  Navigate to the tenant management section and select the option to start the tenant.
  
  
  
  Review Logs:
  
  Check the logs for any errors or warnings that might have caused the tenant to stop. This can provide insights into whether there are underlying issues that need to be addressed.
  
  
  
  Configuration Check:
  
  Ensure that the configuration settings for the tenant are correct and that there are no misconfigurations that could prevent it from starting.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for your specific version of SAP Landscape Management or the relevant system management tool for detailed instructions on managing tenants.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you encounter any errors while trying to start the tenant, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Landscape Management (LaMa): A tool that helps manage SAP systems and landscapes, including starting, stopping, and monitoring tenants.
  Runlevels: In the context of SAP systems, runlevels define the operational state of a system or tenant (e.g., running, stopped, maintenance).
  System Logs: Always check system logs for any additional context or errors that may have led to the tenant being stopped.
  
  By following these steps, you should be able to resolve the CLMS_HC033 error and get your tenant back to a running state.