How To Fix CLMS_HC023 - Sending of left-over incidents to SPC finished; duration &1 seconds

SAP Error Message - Details

• Message type: E = Error

• Message class: CLMS_HC - Health Checks Messages

• Message number: 023

• Message text: Sending of left-over incidents to SPC finished; duration &1 seconds

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLMS_HC023 - Sending of left-over incidents to SPC finished; duration &1 seconds ?

  The SAP error message CLMS_HC023 indicates that the system has completed the process of sending left-over incidents to the Service Processing Center (SPC). This message is typically informational rather than an error, and it provides details about the duration of the process.
  Cause:
  
  The message is generated when the system processes incidents that were not sent during the regular incident handling process. This can occur due to various reasons, such as:
  
  Network issues that prevented timely communication with the SPC.
  System performance issues that delayed the processing of incidents.
  Configuration settings that determine how and when incidents are sent to the SPC.
  
  
  
  Solution:
  Since this message is informational, there is usually no direct action required unless you are experiencing issues with incident processing. However, if you want to ensure that incidents are being sent correctly, consider the following steps:
  
  
  Check System Configuration:
  
  Verify the configuration settings related to incident handling and SPC communication. Ensure that they are set up correctly.
  
  
  
  Monitor Network Connectivity:
  
  Ensure that there are no network issues affecting the connection between your SAP system and the SPC.
  
  
  
  Review System Performance:
  
  Check for any performance bottlenecks in your SAP system that might delay incident processing.
  
  
  
  Log Analysis:
  
  Review the application logs (transaction SLG1) for any related messages or errors that might provide more context about the incident processing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to incident handling and SPC for any specific recommendations or known issues.
  
  
  
  Contact SAP Support:
  
  If you continue to experience issues or if the message is accompanied by other error messages, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  You may want to use transaction codes like SLG1 (Application Log) to check for logs related to incident processing.
  
  
  
  SAP Notes:
  
  Look for relevant SAP Notes that might address specific issues related to incident handling and SPC communication.
  
  
  
  System Monitoring:
  
  Implement monitoring tools to keep track of system performance and network connectivity to prevent future occurrences of delayed incident processing.
  
  
  
  In summary, the CLMS_HC023 message is generally not a cause for concern unless it is indicative of a larger issue with incident processing. Regular monitoring and maintenance of your SAP system can help mitigate potential problems.