Message type: E = Error
Message class: CLMS_HC - Health Checks Messages
Message number: 021
Message text: Updating incident status from SPC finished; duration &1 seconds
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CLMS_HC021
- Updating incident status from SPC finished; duration &1 seconds ?The SAP error message CLMS_HC021 typically indicates an issue related to the updating of an incident status in the SAP system, specifically when the status is being updated from "SPC finished." The message also includes a duration value, which indicates how long the process took before the error occurred.
Cause: System Performance Issues: The error may arise due to performance issues in the SAP system, such as high load or resource contention, which can delay the processing of status updates.
Configuration Issues: There may be misconfigurations in the system settings related to the incident management or status update processes. Data Integrity Issues: If there are inconsistencies or issues with the data related to the incident, it may prevent the status from being updated correctly. Authorization Issues: The user or process attempting to update the status may not have the necessary permissions to perform the action.
Solution: Check System Performance: Monitor the system performance and resource usage. If
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