How To Fix CLMS_CRP_FRAME018 - Ping on service &1 with logical port &2 failied: skipping uploads

SAP Error Message - Details

• Message type: E = Error

• Message class: CLMS_CRP_FRAME - Cloud Reporting: Collector Framework Messages

• Message number: 018

• Message text: Ping on service &1 with logical port &2 failied: skipping uploads

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLMS_CRP_FRAME018 - Ping on service &1 with logical port &2 failied: skipping uploads ?

  The SAP error message CLMS_CRP_FRAME018 indicates that there was a failure in pinging a service associated with a logical port. This typically occurs in the context of SAP Cloud Platform Integration or when using SAP's Cloud Logistics solutions, where communication between systems is essential for data exchange.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the service endpoint.
  Incorrect Configuration: The logical port configuration might be incorrect, including wrong URLs, credentials, or other settings.
  Service Unavailability: The service you are trying to reach may be down or not available at the moment.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the service.
  SSL/TLS Issues: If the service requires secure communication, there may be issues with SSL certificates or TLS settings.
  
  Solution:
  
  Check Network Connectivity: Ensure that the SAP system can reach the service endpoint. You can use tools like ping or telnet to test connectivity.
  Verify Logical Port Configuration:
  
  Go to the transaction code SOAMANAGER in your SAP system.
  Check the configuration of the logical port associated with the service. Ensure that the URL, authentication method, and other settings are correct.
  
  
  Service Status: Verify that the service you are trying to connect to is up and running. You may need to contact the service provider or check their status page.
  Firewall Settings: Ensure that there are no firewall rules blocking the connection. You may need to work with your network team to verify this.
  SSL/TLS Configuration: If the service requires SSL/TLS, ensure that the necessary certificates are installed and configured correctly in the SAP system.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web service configurations and logical ports.
  SICF: To check the status of the Internet Communication Framework services.
  
  
  Documentation: Refer to SAP Help documentation for details on configuring web services and troubleshooting connectivity issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the error message.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for better diagnosis.