How To Fix CLB2_CUST033 - CLB2C_GW_SRV_REL overrules CLB2S_GW_SRV_REL for BO &1, context &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

• Message number: 033

• Message text: CLB2C_GW_SRV_REL overrules CLB2S_GW_SRV_REL for BO &1, context &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2_CUST033 - CLB2C_GW_SRV_REL overrules CLB2S_GW_SRV_REL for BO &1, context &2 ?

  The SAP error message CLB2_CUST033 indicates a conflict in the configuration of the Business Object (BO) in the context of the SAP Cloud for Customer (C4C) or SAP Business Suite systems. Specifically, the message states that the gateway service relationship defined in the configuration (CLB2C_GW_SRV_REL) is overriding the one defined in the standard (CLB2S_GW_SRV_REL) for a particular Business Object.
  Cause:
  
  Configuration Conflict: The error typically arises when there are conflicting configurations for the same Business Object in the system. This can happen if a custom configuration is set up that conflicts with the standard settings.
  Incorrect Customization: If a custom gateway service relationship is defined incorrectly or is not intended to override the standard service relationship, this error can occur.
  Missing or Incorrect Data: The context data provided may not match the expected values, leading to the system not being able to resolve the correct service relationship.
  
  Solution:
  
  Review Custom Configurations: Check the custom configurations for the Business Object in question. Ensure that the custom gateway service relationship is intended to override the standard one. If not, you may need to adjust or remove the custom configuration.
  Adjust Service Relationships: If the custom configuration is necessary, ensure that it is correctly set up and does not conflict with the standard configuration. You may need to consult with your SAP administrator or a functional consultant to review the service relationships.
  Check Context Data: Verify the context data being passed to the Business Object. Ensure that it matches the expected values and that there are no discrepancies that could lead to this error.
  Testing: After making adjustments, test the configuration to ensure that the error no longer occurs and that the Business Object functions as expected.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for the Business Object and gateway service relationships.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review the SAP documentation for the specific Business Object and the gateway service relationships to understand the expected configurations and any potential pitfalls.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance, providing them with the specific details of the error and the configurations in place.