How To Fix CLB2_CUST031 - Check of local Customizing settings

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

• Message number: 031

• Message text: Check of local Customizing settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2_CUST031 - Check of local Customizing settings ?

  The SAP error message CLB2_CUST031 typically indicates an issue with the local customizing settings in the SAP system, particularly related to the SAP Customer Relationship Management (CRM) module or the SAP Business Suite. This error often arises when there are inconsistencies or missing configurations in the customizing settings that are required for the system to function correctly.
  Cause:
  
  Missing Customizing Settings: The error may occur if certain required customizing settings have not been maintained in the system.
  Inconsistent Data: There may be inconsistencies in the data that have been entered in the customizing settings.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to incomplete or incorrect settings.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the customizing settings.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant customizing settings for the CRM or the specific module you are working with.
  Ensure that all required settings are correctly maintained.
  
  
  
  Consistency Check: 
  
  Use transaction code SLG1 to check the application log for any related messages that might provide more context about the error.
  Look for any inconsistencies in the customizing settings and correct them.
  
  
  
  Transport Management: 
  
  If the issue arose after a transport, check the transport logs to ensure that all objects were transported correctly.
  If necessary, re-transport the missing or inconsistent customizing settings.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to access and modify the customizing settings.
  If needed, consult with your SAP security team to verify and adjust authorizations.
  
  
  
  Consult Documentation: 
  
  Refer to SAP Notes and documentation related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CLB2_CUST031 error message in your SAP system.