How To Fix CLB2_CUST028 - No entry in CLB2C_APPL_DATA for application &1, SP &2, server &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

• Message number: 028

• Message text: No entry in CLB2C_APPL_DATA for application &1, SP &2, server &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2_CUST028 - No entry in CLB2C_APPL_DATA for application &1, SP &2, server &3 ?

  The SAP error message CLB2_CUST028 indicates that there is no entry in the table CLB2C_APPL_DATA for the specified application, service pack (SP), and server. This error typically arises in the context of SAP's Customer Relationship Management (CRM) or other applications that utilize the CLB (Customer Lifecycle Management) framework.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for the specified application, service pack, and server has not been set up in the system.
  Data Deletion: The relevant entries might have been deleted or not transported correctly from the development environment to the production environment.
  Incorrect Parameters: The parameters being passed (application, SP, server) may be incorrect or not matching any existing entries in the database.
  
  Solution:
  
  Check Configuration: Verify that the configuration for the application, service pack, and server is correctly set up in the system. You can do this by checking the relevant customizing settings in the SAP system.
  Create Missing Entries: If the entries are indeed missing, you may need to create them manually. This can typically be done through transaction codes related to customizing (e.g., SPRO) or directly in the database if you have the necessary authorizations.
  Transport Requests: If the configuration was supposed to be transported from another system (like Development to Production), ensure that the transport requests were correctly released and imported.
  Check for Notes: Look for any SAP Notes that might address this specific error or provide guidance on how to resolve it. SAP frequently releases notes that can help with configuration issues.
  Debugging: If you have access to debugging tools, you can trace the program execution to see where the error is being triggered and gather more context about the missing data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to check the relevant tables and configurations.
  SAP Documentation: Refer to the official SAP documentation for CLB2 and related components to understand the expected configurations and data structures.
  SAP Community: Engage with the SAP Community forums or support channels for additional insights or similar cases encountered by other users.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or functional team for further assistance, as they may have more context on the specific configurations and customizations in your environment.