How To Fix CLB2_CUST027 - No entry in CLB2C_APPL_PLATF for application &1, SP &2, server &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

• Message number: 027

• Message text: No entry in CLB2C_APPL_PLATF for application &1, SP &2, server &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2_CUST027 - No entry in CLB2C_APPL_PLATF for application &1, SP &2, server &3 ?

  The SAP error message CLB2_CUST027 indicates that there is no entry in the table CLB2C_APPL_PLATF for the specified application, service pack, and server. This error typically occurs in the context of SAP's Customer Relationship Management (CRM) or other applications that utilize the CLB (Collaboration and Business) framework.
  Cause:
  The error is caused by the absence of a configuration entry in the CLB2C_APPL_PLATF table for the specified parameters:
  
  Application: The specific application you are trying to access.
  SP (Service Pack): The service pack version of the application.
  Server: The server on which the application is running.
  
  This can happen due to:
  
  Missing configuration entries in the database.
  Incorrect or outdated application settings.
  Issues during the installation or upgrade of the application.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to transaction code SE16 or SE11 and check the contents of the CLB2C_APPL_PLATF table.
  Verify if there is an entry for the specified application, service pack, and server.
  
  
  
  Add Missing Entries:
  
  If the entry is missing, you may need to add it manually. This typically requires administrative access.
  Ensure that you have the correct values for the application, service pack, and server before adding the entry.
  
  
  
  Review Documentation:
  
  Check the SAP documentation or notes related to the specific application you are working with. There may be specific instructions or prerequisites for configuring the CLB framework.
  
  
  
  Consult SAP Support:
  
  If you are unsure about making changes or if the issue persists, consider reaching out to SAP support for assistance. They can provide guidance based on the specific context of your system.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve configuration issues.
  
  
  
  Related Information:
  
  Transaction Codes: SE16 (Data Browser), SE11 (Data Dictionary), SM30 (Table Maintenance).
  Tables: CLB2C_APPL_PLATF (Table for Application Platform Configuration).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.