How To Fix CLB2_CUST003 - Missing entry in CLB2C_PTYPE_VERS for SP &1, method &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

• Message number: 003

• Message text: Missing entry in CLB2C_PTYPE_VERS for SP &1, method &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2_CUST003 - Missing entry in CLB2C_PTYPE_VERS for SP &1, method &2 ?

  The SAP error message CLB2_CUST003 indicates that there is a missing entry in the table CLB2C_PTYPE_VERS for a specific service provider (SP) and method. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Business Suite applications that utilize the CLB (Customer Lifecycle Management) framework.
  Cause:
  The error occurs when the system is trying to access a specific service provider and method combination that does not have a corresponding entry in the CLB2C_PTYPE_VERS table. This can happen due to several reasons:
  
  Configuration Issues: The service provider or method may not have been properly configured in the system.
  Missing Customization: The necessary entries may not have been created during the implementation or customization of the CRM system.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), some entries may not have been included in the transport request.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check the Table: Use transaction code SE11 to view the table CLB2C_PTYPE_VERS. Look for the specific service provider (SP) and method combination that is causing the error.
  
  
  Add Missing Entries:
  
  If you find that the entry is indeed missing, you can add it manually. Ensure that you have the correct values for the service provider and method.
  You may need to consult with your functional team or refer to documentation to determine the correct values to enter.
  
  
  
  Review Configuration:
  
  Go through the configuration settings related to the service provider and method in the CRM system. Ensure that all necessary settings are in place.
  Check if there are any specific customizing transactions that need to be executed to create the required entries.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, verify that all necessary objects were included in the transport request. You may need to re-transport the missing entries.
  
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific service provider and method for any additional configuration steps that may be required.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant configuration information.
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE80 (Object Navigator), SPRO (Customizing Implementation Guide).
  SAP Notes: Check the SAP Support Portal for any notes related to the CLB2C_PTYPE_VERS table or the specific service provider and method you are working with.
  Documentation: Review the SAP Help Portal for information on CRM configuration and service provider settings.
  
  By following these steps, you should be able to identify and resolve the issue related to the CLB2_CUST003 error message.