Message type: E = Error
Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User
Message number: 001
Message text: Missing entry in CLB2C_PTYPE for SP &1
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CLB2_CUST001
- Missing entry in CLB2C_PTYPE for SP &1 ?The SAP error message CLB2_CUST001 indicates that there is a missing entry in the table CLB2C_PTYPE for a specific service provider (SP) identified by the placeholder &1. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Business Suite applications that utilize the CLB (Customer Loyalty and Benefits) module.
Cause: The error occurs when the system is trying to access a specific service provider type that has not been defined in the CLB2C_PTYPE table. This can happen due to several reasons:
Configuration Issues: The service provider type may not have been configured correctly in the system. Missing Data: The necessary entries for the service provider type may have been deleted or not created during the initial setup. Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), the transport may not have included the necessary entries.
Solution: To resolve the error, you can follow these
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