How To Fix CLB2_CUST000 - CLB2C_PTYPE: No entry for service provider &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

  • Message number: 000

  • Message text: CLB2C_PTYPE: No entry for service provider &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CLB2_CUST000 - CLB2C_PTYPE: No entry for service provider &1 ?

    The SAP error message CLB2_CUST000 CLB2C_PTYPE: No entry for service provider &1 typically indicates that there is a missing configuration or entry for a specified service provider in the system. This error is often encountered in the context of SAP Customer Relationship Management (CRM) or SAP Cloud for Customer (C4C) when dealing with service-related functionalities.

    Cause:

    1. Missing Configuration: The service provider specified in the error message does not have a corresponding entry in the configuration tables.
    2. Incorrect Service Provider ID: The service provider ID being referenced may be incorrect or misspelled.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing or incomplete entries in the relevant tables.
    4. Transport Issues: If the system has recently undergone a transport, the necessary configuration might not have been transported correctly.

    Solution:

    1. Check Configuration:

      • Navigate to the relevant configuration area in SAP (e.g., SPRO) and verify that the service provider is correctly defined.
      • Ensure that all necessary entries for the service provider are present in the relevant tables.
    2. Verify Service Provider ID:

      • Double-check the service provider ID mentioned in the error message to ensure it is correct.
      • If you have access to the backend, you can query the relevant tables (e.g., CLB2C_PTYPE) to see if the service provider exists.
    3. Create Missing Entries:

      • If the service provider is indeed missing, you may need to create a new entry for it in the configuration.
      • Ensure that all required fields are filled out correctly.
    4. Check for Data Consistency:

      • Run consistency checks or reports to identify any data inconsistencies that may be causing the issue.
    5. Transport Issues:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
      • If needed, re-transport the missing configuration.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific module you are working with for additional guidance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for table access, or SE16 for data browsing.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the error message CLB2_CUST000 CLB2C_PTYPE.

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